Refund Page
MaHiExpress’s Refund policy
What are the modes of refund
The different modes of refund available are:
Payment mode: Cash on Delivery
1. UPI (Amount less than Rs 1000) - Refund will be processed to the UPI account for which UPI ID has to be shared
2. Gift Card (Amount less than Rs 10000) - Refund will be processed to Gift Card account
3. Bank account (IMPS/NEFT) - Refund will be processed to bank account for which bank details have to be shared
Payment mode: Prepaid
1. Back to source - Refund will be processed to the payment mode(Debit/Credit card, NEFT, UPI) used to pay for the order
2. Gift Card (Amount less than Rs 10000) - Refund will be processed to Gift Card account.
MaHiExpress.in returns submitted in-store or by mail are refunded to your original method of payment. Outbound shipping charges are not always refunded upon return, this can include regular and freight shipping, and any shipping surcharges.
Debit or Credit Card
- Debit and credit card refunds will be available in up to 10 business days.
- If your purchase was made using a debit or credit card, any refund is issued to that same card. If the original card is not present and is not available by scanning the receipt, your refund is processed onto a MaHiExpress shopping card or gift card.
- If your purchase was a debit transaction, the refund is placed back on the debit card, if available, or cash can be provided.
IMPS or PUI NEFT
- IMPS/UPI/NEFT refunds will be available in up to 10 business days.
- If your purchase was made using a IMPS/UPI/NEFT, any refund is issued to that same card. If the original card is not present and is not available by scanning the receipt, your refund is processed onto a MaHiExpress shopping card or gift card.
- If your purchase was a debit transaction, the refund is placed back on the IMPS/UPI/NEFT, if available, or cash can be provided.
Return In-store Items without a Receipt
If you don't have your receipt, show us your valid, government-issued photo ID. If your ID information matches with the one stored in our secure database, your return will be accepted.
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